A: The UK WEEE Regulations are laws that place an environmental responsibility on the producers of EEE. These regulations aim to encourage separate collection and environmentally sound recycling, including re-use of waste electrical and electronic equipment, which includes all the products we supply.

A: As you use a mobile phone, Orange broadband or any of the other EEE products we supply, you have an important part to play in the recycling process. Without your help and support we wouldn't be able to collect your unwanted items and recycle them.

A: On all new EEE, which includes all the products we supply, the following crossed out wheelie bin symbol will be displayed to remind you not to throw the product into your bin at home.

A: Recycling mobile phones, accessories or any other WEEE prevents it from simply going to landfill, and can help reduce pressure on the Earth's finite resources. Like most electronic goods, mobile phones and all the other EEE we supply contain some materials which could escape and be harmful to the environment if not disposed of properly.

A: It's simple – just hand over your old mobile phone and any other WEEE at your local Orange shop, and they'll send it off for environmentally sound recycling. Or you can just pop it in the post using this freepost address: Orange Recycle, Freepost - and again it will get recycled.

A: No. It's completely free of charge.

A: Your unwanted WEEE will be recycled by our expert recycling contractor. Each item of WEEE is carefully assessed to determine whether it will be re-used or processed for recycling of materials. As much as possible is 're-used' because it's the best environmental option. Any WEEE not suitable for re-use is sent for safe materials recycling (in accordance with ISO14001). So next time you're thinking about upgrading your mobile phone or changing your broadband provider, just take your old devices to an Orange shop and do your bit for the environment.